Key Points Natural Language Processing (NLP) is used to analyze customer feedback, identify key issues, and measure sentiment ...

Robotic Process Automation (RPA) has matured into a crucial tool for businesses to improve their operational efficiency and streamlining. The main role of RPA tools is to automate monotonous tasks ...

As business process automation becomes ever more complex with the addition of AI, who will orchestrate the orchestrators?

Agent Builder and Autopilot enable real-time decision-making, extending its capabilities beyond traditional robotic process automation.

While vendors portray their agentic AI tools as easy to adopt, it’s not as simple as replacing a human decision maker in a workflow with an agent. At the simplest level, RPA workflows already designed ...

In 2025, artificial intelligence (AI) and automation will continue transforming the claims process across industries. These ...

A panel at Workiva's Amplify EMEA conference last week discussed the opportunities and concerns around using generative AI to ...

"With digital empowerment, our work efficiency has been significantly improved, internal management has become leaner, and ...

Pro Global has announced the expansion of its digital services capabilities, led by Kristy Lovegrove (pictured above), group ...

This enables your software to work like humans, taking care of tedious and routine tasks. These could be things like logging ...