New Agentforce 360 integrations for ChatGPT will enable users to access Salesforce data via the chatbot service’s interface.

Salesforce teams with Anthropic to bring Claude AI to regulated industries, enhancing productivity, security, and innovation.

A truly comprehensive CRM system captures all of it. It aggregates and organizes every customer touchpoint into a cohesive profile, accessible to everyone who needs it. That doesn’t just create better ...

Slack said that it is turning its platform into a singular conversational workspace where people and AI agents collaborate.