40% of people use chatbots for financial guidance. Here’s the context mistake that makes them give terrible advice

AI can be helpful for making financial decisions—but only when you set them up to succeed.
Pew Research Center

Why don’t people use chatbots?

This study is Pew Research Center’s latest effort to explore how Americans use and view artificial intelligence (AI). The study also dives into who uses chatbots and has smart home devices with AI ...

If You’re Not Using Chatbots, You’re Letting Customers Down. Here’s Why.

Discover how chatbots can broaden your company's reach and increase efficiency in customer service.
Nieman Journalism Lab

The use of AI chatbots for news is on the rise — but not everywhere

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward ...
Yahoo

Thinking of using a chatbot for medical advice? Read this first.

When researcher Nicholas Tiller began to feed health questions into chatbots as a test, he expected some imperfections - but not this level of failure. Five AIs, 250 questions and a total score of ...
TechCrunch

Three in 10 US teens use AI chatbots every day, but safety concerns are growing

The Pew Research Center released a study on Tuesday that shows how young people are using both social media and AI chatbots. Pew found that 97% of teens use the internet daily, with about 40% of ...
Wall Street Journal

Chatbot Confidential: How to Protect Your Privacy When Using AI Chatbots

Millions of people use generative AI chatbots such as OpenAI’s ChatGPT and Anthropic’s Claude for help with drafting tricky work emails, planning summer vacations and everything in between. But what ...
STAT

I spent two hours telling a chatbot about mental health problems. Its responses scared me

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...
The New York Times

What Teens Are Doing With Those Role-Playing Chatbots

Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of loneliness. Quentin first downloaded a character chatbot when he was 13. He ...

Suspecting court of using AI, man injected prompts in filings to try to win case

In his defense, Elliott claimed that the most concerning prompt that the judge flagged was an attempt to “audit” the court as ...
Forbes

Study: Using AI Chatbots Creates Significant Learning Loss

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Easy access to AI-powered answers during important math assessments is creating significant ...

Chatbots are doing the work of Congress with little oversight

From writing speeches to sorting constituent mail, AI is spreading through Congress faster than the rules governing its use.