Process discovery is the process of identifying, documenting and analyzing the different processes that take place within an organization. It is an important step in creating a process catalog, which ...

As companies transform into increasingly agile and customer-centric organizations, business process optimization is more important than ever before. Unfortunately, many companies struggle with the ...

Despite a lot of change and confusion in the automation platform space, there are three things I am pretty sure are true about robotic process automation (RPA): A lot of companies find the automation ...

Celonis has made its name as a process discovery company, helping companies understand the way work flows through its systems to expose inefficiencies, but up until now the company has left it to ...

This is the second article in a three-part series. In part one (to read, click here), I explained the importance of a formal adoption and change management (ACM) process and the impact that it can ...