HSBC has chosen Oracle’s Cloud@Customer service to upgrade and migrate some of its database systems. The bank will use Oracle’s managed infrastructure service in its own datacentres. The service is ...

Oracle announced the general availability of Oracle Communications Digital Business Experience, designed to help meet the unique needs of Communications Service Providers (CSPs). According to the ...

"Utility call centers are under constant pressure to handle heavy call volume and provide the fast, accurate service and experiences customers expect, but they have lacked the real-time tools required ...