Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

But building your own PC—easy as it can be, as you can see in our Rigged Up section—doesn't necessarily mean you are your own best tech support. At least not compared to the feelings that Mac users ...

The holidays are here, which means lots of quality time with loved ones. If you're the resident tech whiz in your family, however, it also means getting bombarded with requests for support. Your ...

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Michael Cotter had a problem: “Chargebacks” at his tech support company were too high. The reason for this was not hard to find; people at his company, Tech Live Connect, were scamming Cotter’s fellow ...

DANIELLE: TONIGHT, CONSUMER INVESTIGATOR BRIAN ROCHE CONFRONTS ONE OF THE SCAMMERS SO YOU CAN KNOW HOW TO AVOID LOSING MONEY. PORERTER: THIS SCAM STARTS WITH THIS E-MAIL. IT INFORMS THE CONSUMER THAT ...

Support for Windows 10 has ended, putting your system at risk. You don't have to upgrade—here's how to stay protected.