Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. One of the best CRM platforms on the marker, it ...

You're a Microsoft Dynamics CRM/365 administrator. Like many businesses, your company has other applications running alongside your Dynamics instance such as a marketing automation system. You know ...

Microsoft is introducing Dynamics 365 Activate, an AI tool designed to accelerate migrations to Dynamics 365. The public preview will initially focus on ...

Microsoft’s new AI-powered tool could potentially give CIOs a timely reason to revisit long-standing CRM decisions, analysts say, especially as questions over Salesforce’s enterprise adoption mount.

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, a leading provider of cloud contact center solutions, today announced its latest release for Microsoft Dynamics 365. The announcement comes on the heels of ...

The list helps buyers find Dynamics 365 CRM partners with proven experience in manufacturing, field service, professional ...

Ever thought of how tracking in Dynamics 365 App for Outlook could be easier? Using "category-based tracking” you can now easily track mail, appointments and tasks by simply setting a category on them ...

Microsoft is rolling out a service update for Microsoft Dynamics CRM Online for both the partner-hosted and on-premises deployments. The update includes its promised "Activity Feeds," as well as ...

Microsoft introduces Dynamics 365 Activate, an AI tool that prepares and automates Salesforce to Dynamics 365 migration.

Integrate Microsoft Dynamics 365, Adobe Experience Cloud (including Adobe Experience Platform), and C3.ai’s industry-specific data models, connectors, and AI models, in a joint go-to-market offering ...