If you think you get annoyed when fellow passengers crowd the gate during the boarding process, imagine how it feels to ...

Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...

An American Airlines gate agent took an annoying flight delay and turned it into an opportunity to teach some passengers a lesson. In a video shared to Instagram account @miawolferealtor on Tuesday, ...

Flight delays are never fun — but one gate agent turned a cranky moment into a teachable one, and social media applauded her for it. A video shared on Instagram shows an American Airlines gate agent ...

Lola Stoll never expected she'd have a hiccup in her travels — until a gate agent told her she might not make it on her flight Ashley Vega is a writer-reporter at PEOPLE. She has been working at ...

When their flight was delayed due to maintenance issues, a passenger's frustrating airport experience turned into something completely unexpected. According to their post, the flight was scheduled to ...