You never forget your first time. In my business ventures, that first time was five years ago. It feels like yesterday I nervously sat in front of my computer wondering if any one of the 30 people I ...

As the former CEO of a company where I spent many years early in my career, Bernie was someone I had the privilege of working with closely. Even after his retirement, we kept in touch for 17 years, ...

Owning a business is challenging, but it’s also a powerful opportunity for personal and professional growth. It allows you to provide others with a platform to showcase their skills while addressing ...

In January 2025, I launched CX Foundation to serve the people who shape customer experiences (CX): the operators, strategists, analysts, and decision makers who don’t have time for fluff or generic ...

Building a successful business involves overcoming numerous challenges and moments of doubts. In this article, I share five valuable lessons I learned on my path to building and scaling my business.

On the surface, dividend investing looks very simple: simply buy a diversified portfolio of stocks that pay attractive dividends and then sit back, relax, and let the dividends flow. However, the ...