In a scathing indictment of Facebook's content moderation strategy, a new study identifies the company's decision to outsource such work as a key reason its efforts are failing. The NYU Stern Center ...

Facebook relies on thousands of content moderators to scrub graphic posts from the platform, including child abuse imagery, violence, and self-harm content. In this anonymous interview, a former ...

BARCELONA/MADRID, Jan 18 (Reuters) - A Spanish court has ruled a former Facebook moderator's mental health was damaged by his work reviewing graphic content such as beheadings, in a case that could ...

Repeated exposure to lies online may influence the beliefs of professional content moderators, with consequences for online platforms. Hundreds of thousands of content moderators, typically based in ...

Big tech platforms often present content moderation as a seamless, tech‑driven system. But human labour, often outsourced to countries such as India and the Philippines, plays a pivotal role in making ...

When we think of content moderation, our minds go straight to social media, and for good reason. As far as online platforms go, social media tends to be the most reliant on user-generated content (UGC ...