Baylor research suggests CAHPS provider surveys are not useful. A new questionnaire could provide deeper feedback. Patient satisfaction is top of mind these days, and many health systems devote ...
One year ago this March in a Health Affairs Blog post, leaders of the Patient Experience Policy Forum (PXPF) published a vision for taking patient experience measurement and reporting to a new level.
Star Ratings are critical to Medicare Advantage (MA) health plans. Achieving a 4-star rating or better ensures a five percent bonus payment; and plans with higher Star Ratings often enroll a higher ...
NASHVILLE, Tenn.--(BUSINESS WIRE)--HealthStream (NASDAQ: HSTM), a leading provider of workforce, patient experience, and provider solutions for the healthcare industry, expanded its suite of CAHPS ...