Online retailer ASOS is known for its seemingly endless array of clothing and accessories. Want a dress covered in cat faces? You got it. Want a wallet in the shape of a dinosaur? No problem. Over the ...

Asos CEO José Antonio Ramos Calamonte told an audience at the World Retail Congress it is focusing on customer relevance, ...

Fashion retailer Asos has introduced a conversation-based AI agent that provides customers with a personal stylist experience ...

ASOS has changed its returns policy to tie free returns eligibility to each shopper’s personal return rate, replacing its previous fixed-value threshold. High-frequency returners may now face fees and ...

Asos serves 20 million customers in more than 200 markets. Credit: Casimiro PT/Shutterstock. · Retail Insight Network · Casimiro PT/Shutterstock. British sportswear and fashion retailer Frasers Group ...

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Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. This article is more than 5 years old. ASOS has a strong ...

Is ASOS's recent e-commerce strategy the key to survival in the saturated industry of online retail? With Amazon holding 49.1% of U.S. e-commerce sales, other online retailers need to be innovative ...

Raise your hand if you're guilty of returning your ASOS orders repeatedly (🙋). Turns out you might need to curb that, because the site is changing its returns policy - and while the returns period is ...