Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

A recent report from the Committee for a Responsible Federal Budget (CRFB) has raised concerns about the future of Social ...

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

Senator Elizabeth Warren accuses the SSA of misleading wait time data, warning that hidden delays could harm millions of ...

According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

The agency had previously announced it would discontinue paper checks starting Sept. 30 as “part of a broader government-wide ...

The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

The Administration announced 24/7 access to the My online portal starting in mid-July as part of a broader customer service ...