Walt Disney Co.’s Hulu streaming service experienced technical difficulties as the Oscars ceremony got underway on Sunday night, shutting out tens of thousands of paying customers during Hollywood’s signature event.

The first livestream of the Academy Awards was marred by a tech glitch, frustrating viewers trying to log in for the beginning of the 97th annual telecast.

UPDATED: Thousands of Hulu subscribers reported problems accessing the streaming service during the Oscars on Sunday, which marked the first time the awards show was available via streaming. For some, the Hulu livestream dropped just before the night’s best picture winner was announced.